top of page

Refund Policy

 Returns and Refunds

We want you to love your purchase! 💖

  • You may return items within [14/30] days of receipt, provided they are unused and in their original packaging.

  • Custom or personalised items are generally non-refundable unless faulty.

  • To start a return, please contact us at everbloomdesigns2025@outlook.com

  • Refunds will be issued via the original payment method once the returned item is received and inspected.

 Product Information

We take care to ensure that product descriptions, photographs, and prices are accurate. However:

  • Colours and details may appear slightly different due to screen settings or natural variations in materials.

  • All measurements and weights are approximate.
    We reserve the right to modify or discontinue products at any time without prior notice.

  •  

  • . Handmade Nature & Product Disclaimer

  • All of our pieces are individually handcrafted with care and attention to detail, using natural materials such as flowers and high-quality resin. Due to the nature of the materials and the handmade process, each item is unique and may vary slightly from the images shown on our website.

  • While we take great care to preserve the beauty of the flowers used, browning or subtle colour changes may occasionally occur. This is a natural process inherent to dried and preserved flowers, and therefore is not considered a defect.

  • We also use premium-quality resin in our creations. Occasionally, small air bubbles may appear within the resin. These are a normal result of the curing process and do not affect the strength, integrity, or beauty of the piece.

  • Many of our designs are made using multiple resin layers to incorporate delicate elements such as flowers or ashes. While we work carefully to blend these layers seamlessly, fine lines or faint transitions may sometimes be visible due to the natural setting process. This is part of the handmade character of the piece and is not considered a fault or flaw.

  • Each piece is crafted with love, care, and respect for both the materials and the sentiment they represent, resulting in a truly unique keepsake

bottom of page