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Terms & Conditions

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Terms and Conditions

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1. Introduction

These Terms and Conditions govern your use of our website  and any related services, including purchasing products from us.
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our products.

2. About Us

EverBloom Designs

Email: everbloomdesigns2025@outlook.com
Telephone: -7725 367700

We operate this Site and provide products and/or services as described.

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3. Eligibility

To use our Site or make purchases, you must be:

  • At least 18 years old, and

  • Legally capable of entering into binding contracts.

If you are under 18, you may only use the Site with the consent and supervision of a parent or guardian.

4. Orders and Payment

  • By placing an order on our Site, you are making an offer to purchase a product subject to these Terms.

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion (for example, if a product is out of stock or a payment issue arises).

  • Prices are listed in GBP  and include/exclude VAT where applicable.

  • Payment must be made in full at the time of ordering using the payment methods displayed on our Site.

5. Shipping and Delivery

  • We aim to dispatch orders within 14 business days.

  • Delivery times are estimates only and may vary depending on location and courier service.

  • You are responsible for providing a complete and accurate delivery address.

  • We are not liable for delays or losses caused by incorrect shipping information or courier issues beyond our control.

6. Returns and Refunds

We want you to love your purchase! 💖

  • You may return items within [14/30] days of receipt, provided they are unused and in their original packaging.

  • Custom or personalised items are generally non-refundable unless faulty.

  • To start a return, please contact us at everbloomdesigns2025@outlook.com

  • Refunds will be issued via the original payment method once the returned item is received and inspected.

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7. Product Information

We take care to ensure that product descriptions, photographs, and prices are accurate. However:

  • Colours and details may appear slightly different due to screen settings or natural variations in materials.

  • All measurements and weights are approximate.
    We reserve the right to modify or discontinue products at any time without prior notice.​

  • 8. Handmade Nature & Product Disclaimer

  • All of our pieces are individually handcrafted with care and attention to detail, using natural materials such as flowers and high-quality resin. Due to the nature of the materials and the handmade process, each item is unique and may vary slightly from the images shown on our website.

  • While we take great care to preserve the beauty of the flowers used, browning or subtle colour changes may occasionally occur. This is a natural process inherent to dried and preserved flowers, and therefore is not considered a defect.

  • We also use premium-quality resin in our creations. Occasionally, small air bubbles may appear within the resin. These are a normal result of the curing process and do not affect the strength, integrity, or beauty of the piece.

  • Many of our designs are made using multiple resin layers to incorporate delicate elements such as flowers or ashes. While we work carefully to blend these layers seamlessly, fine lines or faint transitions may sometimes be visible due to the natural setting process. This is part of the handmade character of the piece and is not considered a fault or flaw.

  • Each piece is crafted with love, care, and respect for both the materials and the sentiment they represent, resulting in a truly unique keepsake.

9. Intellectual Property

All content on the Site — including text, images, designs, logos, and graphics — is owned by or licensed to everybloom and is protected by copyright and other intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any content without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.

  • Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Privacy and Data Protection

We take your privacy seriously. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal data in compliance with the UK GDPR and Data Protection Act 2018.

12. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with the revised “Last updated” date. Continued use of the Site after changes are made constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [England and Wales / your jurisdiction].
Any disputes shall be subject to the exclusive jurisdiction of the courts of [England and Wales / your jurisdiction].

14. Contact Us

If you have any questions about these Terms, please contact us at:
📧 everbloomdesgins2025@outlook.com
 

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